Why can't I have more than 1 simultaneous streaming connection to my Vulkano?
Outside the home Vulkano only supports one connection when you are outside your home, whether it is coming from a Mac, PC, smart phone, or Vulkano Lava. This is to make sure that only one person at a time can … Continue reading
What is your product return policy?
First, if you are having some trouble installing the product, please contact our support department using one of the methods described on this page: http://myvulkano.com/support.html If you need help with a product return, please refer to the information on this page: … Continue reading
Is Vulkano the same as HAVA?
Vulkano is not the same as HAVA, although similar in many ways. HAVA supports MPEG-2 and MPEG-4 video encoding, whereas Vulkano supports H.264 and MPEG-4 encoding. HAVA offered compatibility with Windows Media Center, whereas Vulkano does not. Certain Vulkano Models … Continue reading
I have one TV, a cable box plus Tivo. Will Vulkano work?
For this type of setup we recommend that you connect a Vulkano Flow to your existing DVR (TiVo in this case) and configure Vulkano to control the DVR instead of your cable box. Connect the TV to Vulkano Flow’s output … Continue reading
I keep getting a message."DVI Alert" " Your HDTV does not support HDCP Please use YPrPB component connection to watch TV".
Your set top box does not like having HDMI and component output connected at the same time. HDCP is “High-Def Copy Protection”. It’s not exactly clear why the system thinks that if you have HDMI and analog component connected at … Continue reading
Can I use a Vulkano to watch TV on actual television, as opposed to a laptop, smart phone or tablet, or is some other type of hardware required?
Vulkano Flow passes the input video signal straight out to the output connectors and so you can connect the video output to a television (although just using component or composite RCA cables as HDMI input is not supported). Composite in … Continue reading
The green light won't come on. No light comes on, it is as if the unit is not plugged in. I have unplugged and replugged it in several times, and still no light.
It sounds very much like your power supply has gone bad. Please contact our support department to get a replacement.
Does Vulkano accept HDMI input?
No, Vulkano only supports connecting your HD video feed through an RCA component connection up to 1080i. Vulkano also accepts composite video input on the yellow RCA connector. It does not support HDMI In.
Does Vulkano support recording OTA - over the air - without a set top box like cable or satellite?
Vulkano does not have a built in tuner, so you cannot directly receive over the air broadcasts. You can purchase and connect a separate over the air tuner as long as it has RCA output connectors for audio and video.
Can I watch a different channel on Vulkano than on TV?
It is possible to watch two separate channels one – on TV and another on multiple PCs in Local Mode or One Client in remote Mode, but you MUST have a Set Top Box with TWO tuners. Or you could … Continue reading
What is the voltage for the product? Does it auto switch to 220V?
Vulkano is a world ready product which supports worldwide TV Standards (PALNTSC) and is shipped with a Universal Power Supply (110v ~ 240v, 50~60Hz).
Can I upgrade my Vulkano's storage?
Connecting any Peripheral to VULKANO is not as cut and dried as it would be with PC – on Windows, you can go to any PC store and buy any Device and get proper drivers with it. On VULKANO, we … Continue reading
Ask a Question
Use the form below to ask a question